Pilot Travel Center - New Albany

About

Convenience Stores, Gas Stations

Price Range : Under $10 ($)

  • star
    Yelp rating
    3 stars

Pilot Travel Center - New Albany is the best place to spend your leisure time tasting delicious food and enjoying the nice atmosphere. After visiting our restaurant you will definitely have a wish to come back!

Location

Adress: 500 State Hwy 15 S, New Albany, MS 38652

Phone: (662) 539-0222

Work Hours

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Business info

  • turned_in_not
    Health Score
    A
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    No

Reviews

  • Richard H.

    star star star star star_border 14 June 2026

    This location has the friendliest staff that I have meet in a long time.  Everyone greeted me and offered their assistance.  The restroom was actually clean.  Even under construction it was still a great experience.  Fast and friendly.  Thanks store 174 for making me feel welcomed in your store keep up the great work.

  • M H.

    star star_border star_border star_border star_border 12 June 2026

    NOT RV FRIENDLY!!!!
    We were told RV's were only allowed to park in reserved spots. We've parked overnight at truck stops across the US and have never been told we have to pay. Even if I had considered paying for a reserved spot, all the reserved spots were taken. It was a busy night and all the truck parking was completely full with trucks parking in the street. Front parking was open but signs everywhere stating a 2 hour limit. We left and went to the Tupelo Love's instead.

  • Michelle B.

    star star star_border star_border star_border 9 June 2026

    Truck stops are the "home" of many OTR drivers and their passengers. We rely on them for supplies, showers, etc. Basic comforts. While this is certainly not the worst location, it could use some improvements.

    I will start with the positive, first. The shower was pretty good! The water pressure was great. The shower room was clean. The towels were "out of the dryer" warm, which is ALWAYS an added bonus! The convenience store itself is smaller, but had basic supplies and was fairly clean. The only issue here was that the toilet continued to flush and flush and flush....
    The public restroom was a mess. Toilet paper on the floor, toilets that weren't flushed and appeared to be clogged. Just a mess.
    The only restaurant option at this location is Arbys. Unfortunately, the employees we encountered during our visit clearly hate their job. Instead of a friendly smile and good attitude, we (and everyone we watched being served before and after we ordered) was treated like we were a hassle to hurry up and deal with. We ordered our food to eat "for here". When our name was called, it was bagged up "to go" and when we went up to get it, the young man acknowledged that fact but gave it to us in the bags anyway. Ok...no biggie, I guess. There was one place near the condiments labeled "napkins". There were about 10 in it and they went quickly. It just seemed like the staff didn't care.

    There are 90 truck parking spots and they fill up quickly, so getting here early is suggested.

    This Love's is likely to be on the regular rotation based on our routes, so I hope to see some improvements!

  • Quincy V.

    star star_border star_border star_border star_border 7 June 2026

    Very slow and dirty.

    The advertised low price of gas was appealing here, but nothing about my experience was good. I figured the long lines were because of inexpensive gas, but I was wrong. Their fuel pumps are incredibly slow and that's the cause. We're talking about 30 seconds to pump $1 of gas. That's one minute per gallon. Inexcusable.

    Inside, the bathrooms were filthy.

    Do yourself a favor and do not bother coming here! The pumps across the street at Kangaroo/Shell were much faster and the same price.

  • Deborah P.

    star star star star star_border 31 May 2026

    Clean place to shop. Super busy, friendly service, and lots of options for snacks.

People Recommend